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Features & Compatibility
What kind of data security measures does InVuite have in place?
InVuite is a fully encrypted environment with multifactor authentication (MFA), data is encrypted in transit and at rest, higher levels of data protection are available both Out-Of-The-Box and with integration.
Can InVuite integrate with my existing software systems?
InVuite can easily integrate with external systems, particularly where API is exposed.
Can I customise the look and feel of InVuite to match my brand?
Yes. InVuite can match your company’s colour scheme and branding during set up. Your company logo can be added to all forms and correspondence for consumer confidence and enhanced brand recognition.
Does InVuite offer any reporting or analytics features?
InVuite offers itemised reporting at a task level, available 24/7 along with standard KPI data and dashboard reporting. Soft data captured is able to be mined or passed through to a data analytics package.
Can I use InVuite on my mobile device?
Yes, InVuite is fully responsive and can be used on any mobile device, tablet, or computer with an internet connection.
Implementation & Support
How long does it take to set up InVuite?
Out-Of-The-Box set up can be completed in as little as three business days. For a more comprehensive and customised experience, InVuite staff will work closely with your team to scope your business needs. Further systems integration can be up and running within a few weeks.
What kind of training or support does InVuite provide?
We provide comprehensive training and support to ensure that you and your team are fully comfortable using InVuite. This includes personalised training sessions, video tutorials, and ongoing support. Depending on your location, training and support can be provided by one of InVuite’s partners. We are always available to answer any questions you may have.
Pricing & Industries
What kind of pricing plans does InVuite offer?
InVuite has insourcing and outsourcing pricing options available. Contact us to discuss further.
What kind of industries or businesses is InVuite suitable for?
InVuite is suitable for any business that needs workflow management, a communications hub, and multi-levelled user types. InVuite can be used by Insurers or BPOs with ease and confidence for the secure requesting and transferal of sensitive information and has been used in insurance, medical, pharmaceutical trials, and customer surveys. Any business that needs to communicate with customers or outside parties can benefit from InVuite’s secure environment and workflow management.
Can InVuite be customised for specific industry needs?
Yes. With minimal to no customisation, InVuite as an information management conduit can be applied in multiple user scenarios, including insurance, financial services, and BPO work for various industries.
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